In order to obtain your full refund for your bottle(s) you must return all bottles be they empty, full or partially full (and including any “bonus” or “free” bottles as paper of your order) back to our fulfillment center at the address listed below, within sixty (60) days of the date you originally ordered the product along with a written or printed note- inside the package- with the following information clearly written:
- Your Order ID (Found in your receipt)
- Your Full Name, and Full Address where the shipment was received Your Email Address and Phone Number Your original packaging slip (if available)
***(NOTE: Failure to return all bottles will result in a partial refund.)***
In order for your full refund to be processed the product must arrive at our fulfillment facility within sixty (60) days of the original purchase date. Failure to include all bottles purchased be they empty, full or partially full (including any “bonus”, “free” or “gifted” bottles), or failure to clearly write your order details as specified above so that a member of our fulfillment center staff can clearly read and allocate your return will both result in our inability to refund you. You pay for the return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.
All returns need to be shipped via USPS to the following address:
Ignite
19655 E 35th Dr #100,
Aurora, CO 80011
You must provide a tracking number for your return. Failure to send a tracking number can delay your return being reviewed.
By ordering through our website you are bound to the terms and Conditions
ignitedrops.com
If you have any questions, please let us know at support@ignitedrops.com.